Frequently Asked Questions
Health Insurance
What is health insurance and why do I need it?
Health insurance helps cover medical expenses like doctor visits, hospital stays, and prescriptions, protecting you from high out-of-pocket costs.
What is the difference between HMO and PPO plans?
HMO plans require you to use a network and get referrals, while PPO plans offer more flexibility to see specialists without referrals.
When can I enroll in a health insurance plan?
You can enroll during Open Enrollment or during a Special Enrollment Period if you have a qualifying life event (like losing coverage or moving).
What is a deductible?
A deductible is the amount you pay out of pocket before your insurance starts covering certain services.
What is a copay vs. coinsurance?
A copay is a fixed fee for services (like $25 per visit), while coinsurance is a percentage of the cost you share after your deductible.
Are preventive services covered?
Most plans cover preventive services like annual checkups, vaccines, and screenings at no cost.
Can I keep my doctor with my insurance plan?
It depends on the plan’s network. Always check if your preferred doctor is in-network.
What happens if I go out-of-network?
You’ll typically pay more, and some plans may not cover out-of-network care at all.
What is a Health Savings Account (HSA)?
An HSA is a tax-advantaged account used to pay for qualified medical expenses with a high-deductible plan.
Do I need dental and vision insurance separately?
Usually yes—these are often separate plans from standard health insurance.
Property & Casualty
What is property and casualty insurance?
It covers your assets (like your home or car) and protects you from liability if you’re responsible for damage or injury.
What does homeowners insurance cover?
It typically covers your home structure, personal belongings, liability, and additional living expenses after a covered loss.
What is renters insurance and do I need it?
Renters insurance protects your personal belongings and provides liability coverage, even if you don’t own your home.
What does auto insurance cover?
It can include liability, collision, comprehensive, medical payments, and uninsured motorist coverage.
What is liability coverage?
Liability coverage helps pay for injuries or damages you cause to others.
What is a deductible in P&C insurance?
It’s the amount you pay out of pocket before your insurance covers a claim.
What factors affect my insurance premium?
Factors include location, claims history, coverage limits, credit (in some states), and the type of property insured.
Is flood or earthquake damage covered?
Typically no—these require separate policies or endorsements.
How can I lower my insurance premiums?
You can bundle policies, increase deductibles, maintain a good claims history, and ask about discounts.
What should I do if I need to file a claim?
Contact your insurance provider promptly, document the damage, and follow the claims process they provide.